Privacy Information and cookies policy of this site

INTRODUCTION

The management methods of this website are described in the Security Policies section of our website, which represents the provision of Information to Data Subjects pursuant to Art. 13 of Reg. EU 679/2016 European General Data Protection Regulation (GDPR) (hereinafter also referred to as “the Regulation”) – for those who interact with the web services provided by the site but not including other websites that may be consulted by the user through links.

 

SECURITY POLICIES OF OUR WEBSITE AND USER INFORMATION

This page describes the website’s management methods, with particular reference to the handling of the personal data of users visiting it.

Go to the Privacy Policy section for information about the Data Controller, the list of Data Processors and the rights of the Data Subjects (pursuant to Art. 15-22 of the Regulation).

 

Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this website involves the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data included in the message.

The processing to which the personal data referred to above will be subjected has the sole purpose of allowing our Company, the Data Controller, to answer questions, queries, requests for clarification, or to accept the suggestions of users.

The data will not be disseminated and may be known by collaborators of our Company specifically authorised to process them, as Data Processors or agents.

The Privacy Rules (Art. 15-22 of the Regulations) grants you the right to access at any time the data concerning you, as well as their correction and/or completion, if inaccurate or incomplete, their erasure or the restriction of their processing, if the conditions are met, to the objection to their processing for reasons connected to your particular situation, to the portability of the data supplied by you, where processed in an automated way for the contractual services you requested, within the limits of the provisions of the Regulation (Article 20).

The Data Controller is Albergo Opera Srl based in  Roma C.so Trieste, 10. The “Data Protection Officer” is at your disposal for any questions or clarification: for this purpose, you can contact him at the indicated office Hotel Lirico or at the email address  info@hotelirico.com . You can contact the Data Protection Officer both to exercise your rights and to get information on the updated list of categories of Data Recipients. Your right to lodge a complaint with the Italian Data Protection Authority, (il Garante Privacy), when you consider it necessary for the protection of your personal data and your rights in this matter, remains unaffected.

Specific summary information will be progressively shown or displayed on the website pages dedicated to particular on-demand services.

The user is free to provide personal data contained in the application forms or indicated in contacts with the corporate office to request the sending of information materials or other communications. Failure to provide this data may make it impossible to obtain the requested service.

 

Web Browsing Data

During their normal operation, computer systems and software procedures used to operate this website acquire some personal data, the transmission of which is implicit in the use of internet communication protocols. This is information that is not collected in order to associate it with identified individuals but which by its very nature could allow, through processing and association with data held by third parties, users to be identified. This category of data includes IP addresses or domain names of computers used by persons who connect to the site, the URI (Uniform Resource Identifier) ​​of requested resources, the time of request, the method used to submit the request to the server, the size of the file received in reply, the numerical code indicating the status of the reply provided by the server (successful, error, etc.) and other parameters regarding the user’s operating system and computer environment. This data is used only to obtain anonymous statistical information about website usage and to check its correct functioning; it is deleted immediately after processing. The data could be used to ascertain responsibility in the event of suspected computer crimes.

 

Processing methods

The personal data is processed with automated tools for the time strictly necessary to achieve the purposes for which it was collected.

In order to prevent data loss, illicit, or incorrect use of data and unauthorised access, specific security measures are implemented.

 

 

PRIVACY POLICIES

 

Our Company processes the personal data of third parties – actual and potential clients, as well as collaborators, – always adopting every measure necessary to guarantee the confidentiality and security of the data processed.

In application of the current legislation on the protection of personal data, we are organised as follows:

The Data Controller of personal data is Albergo Opera Srl with its registered office in C.so Trieste, 10, who has named Michelangelo Restagno as Data Protection Officer for the application of the privacy policy in the Company;

In order to guarantee compliance with the regulations and the instructions given on privacy, specific Process Owners have been identified for the various processes carried out within the internal organisational structure;

The Company only acquires the personal data strictly necessary for the performance of the services requested or for the purposes for which specific information is collected;

In order to guarantee the exercise of the rights provided for by Articles 15-22 of the Regulations (access to information and other rights) and to provide any further information regarding the protection of personal data, each Data Subject may approach the Data Protection Officer by contacting:

Albergo Opera Srl
C.so Trieste, 10
00198  Roma
info@hotelirico.com

to obtain confirmation of the existence of his/her personal data, even if not yet registered, and communication of the same in an intelligible form.

By contacting the Data Protection Officer, the Data Subjects can also:

obtain an indication of the origin, the purposes and the processing methods of the data that

concern them;

obtain erasure, transformation into anonymous form or blocking of data processed in violation of the law, updating, correction and/or completion of the data;

obtain information about the recipients or the categories of recipients to whom the data are communicated or who can learn about them as Data Processors or agents

obtain information on persons who may become aware of them as Data Processors or agents, also as a result of activities performed by other Group companies on the basis of service contracts;

request the portability of the data supplied by the Data Subject, where processed in an automated manner for the contractual services requested, within the limits of the provisions of the Regulation (Article 20).

 

MONITORING AND STATISTICS: (Use of Google Analytics)

This website may use Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA, (hereinafter referred to as “Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer to help analyse how you use the website. The information about the use of the website (including your IP address) obtained through the cookies will be sent and stored on a Google server in the United States. Google will use this information for the purpose of analysing your use of the website, compiling reports on website traffic for the website owner and providing additional services relating to the use of the website and the Internet. Google may also transfer this information to third parties, where required by law or where such third parties process the above information on Google’s behalf. In no case will Google associate your IP address with other data held by Google. You can avoid the installation of cookies by changing your browser settings, but please note that this may prevent you from using all the features of this website. By using this website, you consent to the processing of your personal data by Google in the manner and for the purposes set out above. You may revoke your consent to the future collection and storage of data at any time. To this end, our contact details are shown in the imprint. Alternatively, you can use the Google Analytics deactivation add-on http://tools.google.com/dlpage/gaoptout?hl=en, if it is available for your browser.

Please note that this site uses Google Analytics with the extension “_anonymizeIp ()” and therefore a shortened version of IP addresses is used in order to avoid direct personal identification. To consult the privacy policy of the Google Company concerning the Google Analytics service, please visit the website: http://www.google.com/intl/en/analytics/privacyoverview.html.

 

To learn about the privacy policies of Google, you are invited to visit the website:

https://policies.google.com/privacy?hl=en

By using our website, you are consenting to the processing of your data by Google for the methods and purposes indicated above.

Third-party cookies from YouTube, Facebook, Twitter and other social networks can be used on the website, even though they are not on this website’s servers. Therefore, they are not sent by this website to the user’s terminal. These cookies are activated if the user clicks on the FB, TW or YT icons, enters the respective social network sites, or uses related services in the API. For any information and to prevent their being saved on the user’s terminal, refer to

https://www.facebook.com/help/cookies
https://twitter.com/privacy
https://support.google.com/youtube

 

Cookies from our partner “Online booking system”:

This partner provides us with the booking platform without which it would not be possible to make reservations through our site. The cookies generated are used to update your shopping basket during the purchase operations.

Most reservation systems (rooms, services and vouchers) use only session cookies.

 

Cookies related to the e-shop section (E-Commerce)

In the event that there is an e-commerce section for the purchase and sale of products online, the system stores the user interaction with the area of ​​purchase or sale by generating a cookie that allows the users’ order history and other information related to their profiles to be retrieved. They also allow you to create an account, login and manage your orders. If you are a registered user, thanks to cookies, the site will recognise you as such when you access the services offered to registered users. If you added items to your shopping basket and closed the session without completing the purchase without deleting them, these cookies allow you to continue shopping the next time you access the site (within a limited time), finding your shopping basket just as you left it.

How to disable cookies for services provided by third parties

To find out more about cookies and how to manage or disable any third party product or marketing/re-targeting, visit http://www.youronlinechoices.com.

 

How to disable or opt-out of cookies

You can refuse consent to the use of cookies by selecting the appropriate setting on your browser. Unregistered navigation on the site will still be available in all its features. Below we provide the links that explain how to disable cookies for the most popular browsers (for other browsers that may be used, we suggest looking for this option in the help pages normally available through the F1 key):

 

Internet Explorer:

 http://windows.microsoft.com/it-IT/windows7/Block-enable-or-allow-cookies

 

Google Chrome:

https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

 

Mozilla Firefox:
https://support.mozilla.org/en-US/kb/block-websites-storing-site-preferences

 

Apple Safari:

https://www.apple.com/uk/legal/privacy/en-ww/cookies/

 

Alternatively, it is possible to disable only Google Analytics cookies, using the

additional opt-out component provided by Google for the main browsers.

If you want to know more information about cookies visit the page http://www.allaboutcookies.org.

In order not to receive Google Analytics cookies, visit the page:

https://tools.google.com/dlpage/gaoptout/